By booking or participating in any tour service provided by Trek Java, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.
Trek Java tours involve physical activities such as trekking and hiking. It is your responsibility to ensure you are medically and physically fit to participate. We recommend consulting a physician prior to booking.
Please inform us of any pre-existing conditions, recent injuries, or special needs. We reserve the right to decline participation if a condition may pose a risk to you or others.
Travel insurance is mandatory. Your policy must include medical expenses, emergency evacuation, and personal liability with minimum coverage of USD 200,000. Trek Java does not provide insurance coverage.
Trek Java provides basic safety gear (e.g., headlamps, helmets, raincoats when necessary). Participants must bring their own trekking shoes, warm clothing, and personal items.
Due to the nature of adventure travel, routes and schedules may change without notice due to weather, volcanic activity, or safety issues. Trek Java reserves the right to adjust itineraries for the safety of participants.
No refunds will be given for changes caused by factors beyond our control (natural disasters, strikes, road closures).
Trek Java acts as an agent for transportation, accommodation, and other services. We are not liable for injury, loss, or delays caused by third parties or events beyond our control.
Participants are responsible for their own safety during physical activities such as trekking or waterfall visits.
By joining our tours, you agree to follow all safety instructions provided by Trek Java guides.